Privacy Policy

Introduction

LexiTales ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (iOS and Android) and website.

Information We Collect

We may collect the following types of information:

Information You Provide

• Account information (email address, name)
• Language preferences (native language, learning language)
• Profile settings and preferences

Automatically Collected Information

• Learning progress and story interactions
• Device information (device type, operating system, app version)
• Usage analytics (features used, time spent, stories completed)
• Crash reports and performance data

Information We Do Not Collect

• We do not access your contacts, photos, or camera
• We do not track your location
• We do not sell your personal information to third parties

How We Use Your Information

We use the information we collect to:

• Provide and improve our language learning services
• Personalize your learning experience and story recommendations
• Track your progress and sync across devices
• Send you updates and communications (with your consent)
• Analyze usage patterns to improve our content and features
• Diagnose technical issues and improve app performance

Third-Party Services

We use the following third-party services that may collect information:

• Authentication: We use secure authentication services to manage your account
• Analytics: We use analytics to understand how our app is used and improve it
• Cloud Storage: Your progress and preferences are stored securely in the cloud

These services have their own privacy policies governing their use of your information.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data is encrypted in transit and at rest
• We use secure cloud infrastructure with industry-standard protections
• Access to personal data is restricted to authorized personnel only
• We regularly review and update our security practices

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

Children's Privacy

LexiTales is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact page.